Transforming Facilities to Meet Global Standards

In 2024, Mercedes-Benz transformed 18 facilities across India to meet its international standards, with seven new outlets and eleven revamped ones. By year-end, a total of 40 facilities are expected to have the brand’s global luxury format, enhancing the customer experience.

Celebrating Three Years of “Retail of the Future” Model

The innovative “Retail of the Future” (ROTF) business model, which completed three years in India, allows for a direct-to-customer retail experience. ROTF has facilitated the sale of over 50,000 cars in India and has become a global standard, adopted in key markets worldwide.

Launch of the Mercedes-AMG C 63 S E PERFORMANCE: A Racing Enthusiast’s Dream

The high-performance Mercedes-AMG C 63 S E PERFORMANCE was launched, featuring Formula 1 hybrid technology. The car boasts a P3 hybrid drive, a 2.0-liter AMG turbo engine paired with a rear electric motor, generating 680 hp, 1020 Nm torque, and achieving a 0-100 km/h sprint in just 3.4 seconds.

Key Features:

• Powerful Hybrid System: Combines front combustion and rear electric motor, delivering 680 hp.
• Driving Modes: Eight AMG Dynamic Select modes for tailored experiences, including Sport, Race, and Comfort.
• Advanced Suspension & Steering: AMG Ride Control and rear-axle steering improve agility and handling.
• Luxurious and Customizable Interior: Premium materials, MBUX infotainment, and customizable options.
• Safety: Includes seven airbags, active brake assist, and 360-degree cameras.

Price and Availability

The AMG C 63 S E PERFORMANCE is priced starting at ₹1.95 crore (ex-showroom, India), with bookings open for deliveries beginning in Q2 2025.

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Delhi: Comviva, a global leader in customer experience and data monetisation solutions, today announced its collaboration with Amazon Web Services (AWS), an Amazon.com company. AWS will enable Comviva to build a cloud-first, AI-driven strategy to achieve faster time to market and drive non-linear revenue growth.

Built on AWS, Comviva will offer Communication Service Providers (CSP) next-generation software products and platforms through a Software-as-a-Service (SaaS) model. AWS and Comviva are also working together in areas such as product modernisation, competency development, culture transformation, business growth, and generative AI enablement.

“Cloud solutions offer telecom operators a distinct advantage in trying new strategies and business models that can help them determine the best route for delivering business value. Our strategic collaboration with AWS marks a significant milestone in our journey to empower businesses with innovative, cloud-native solutions,” said Rajesh Chandiramani, Chief Executive Officer at Comviva. “By combining our expertise in customer experience and data monetization with AWS’s unparalleled capabilities in SaaS and AI, we are poised to reduce risks, optimize costs and drive unprecedented value for our clients globally.”

“As Comviva embarks on its journey to becoming a truly SaaS organisation, AWS is excited to collaborate with the company as its preferred cloud,” said V.G. Sundar Ram, Head of Business Development, AWS India and South Asia. “This association aligns with our commitment to helping organisations accelerate their digital transformation journeys by providing scalable, secure, and innovative technology solutions.”

Comviva’s core platforms across DigiTech, MarTech, RevTech and FinTech are set to leverage Amazon Bedrock to elevate product experiences with a variety of AI and GenAI-driven use cases tailored to its customers. This integration extends to Comviva’s service management platform, empowering service desk agents with AI-powered operations, ultimately delivering faster and more efficient service resolution. Additionally, Amazon Q is being explored to boost developer productivity by seamlessly embedding within diverse development environments. Comviva has been collaborating with AWS APN partners for over three years, driving infrastructure governance and accelerating modernization efforts across its cloud ecosystem.

Comviva is also focused on upskilling its workforce on AWS technologies. Over 2000 employees are being trained and certified on aspects such as modernization, digital skills and technology tools.

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Delhi: Amazon Web Services (AWS) India Private Limited has launched two major biodiversity conservation projects in Mumbai, focusing on reforestation and habitat restoration in Powai and Malad. These initiatives are part of the AWS InCommunities program, aimed at promoting environmental sustainability and community development in regions where AWS operates.

Plantation of 4,500 Native Saplings in Powai

One of the flagship projects involves the plantation of 4,500 native saplings across eight different locations within Dr. Ambedkar Udyan in Powai. AWS InCommunities is collaborating with Green Yatra Trust, a nonprofit organization, to carry out this massive plantation drive. The saplings planted are carefully selected to represent 106 species native to India, including medicinal, pollinator-friendly, flowering, and various other types of trees. This initiative is designed to enhance biodiversity in the area and help preserve native ecosystems.

Diversity of Tree Species
One unique aspect of this project is the inclusion of trees native to different Indian states, ensuring a diverse range of species from across the country. Each section of the plantation will be accompanied by information boards detailing the saplings and their significance, providing visitors with insights into the species being planted and their ecological importance.

Biodiversity Restoration at Sanjay Gandhi National Park

In addition to the Powai initiative, AWS InCommunities is also undertaking a biodiversity restoration project at Sanjay Gandhi National Park in Malad. As part of this project, more than 3,500 native saplings will be planted to help restore a portion of the forest area. This effort builds on AWS’s previous conservation activities in the region, adding to the 6,500 saplings that were planted in the park in 2023.

Inauguration Ceremony and Leadership Participation

The inauguration of the biodiversity conservation project at Dr. Ambedkar Udyan took place on October 15, 2024. The event was attended by Jonathan Price, Director of Data Center Design Engineering, AWS (Australia), Munish Kumar, Senior Data Center Design Delivery Manager, AWS India, and other leaders from AWS. The dignitaries officially launched one of the tree plantation sites, unveiled a board with details of the project, and participated in the plantation of saplings to kick off the initiative.

AWS InCommunities’ Focus on Holistic Community Development

The biodiversity conservation efforts in Mumbai are part of AWS InCommunities’ broader mission to positively impact communities through sustainable initiatives. Launched in India in 2018, the program began with projects in Navi Mumbai, before expanding to Telangana’s Rangareddy district in 2020. AWS InCommunities focuses on holistic community development, including environmental conservation, education, healthcare, and economic empowerment.

Previous Environmental Projects by AWS InCommunities
In 2022, AWS InCommunities undertook several key environmental initiatives, including the construction of a wildlife underpass beneath the Mumbai-Goa highway to facilitate safe movement for wild animals. The program also installed informative boards and water purifiers at the Karnala Wildlife Sanctuary to promote tourism and improve visitor facilities.

A Commitment to a Greener Future

Through the AWS InCommunities program, Amazon Web Services continues to demonstrate its commitment to environmental sustainability and community development. By restoring green spaces and promoting biodiversity in Mumbai, AWS is not only contributing to the local ecosystem but also setting an example of corporate responsibility in the fight against climate change. The projects in Powai and Malad are a testament to the positive impact that can be achieved through collaborative conservation efforts.

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Bhopal: Just ahead of the festive season, Signify (Euronext: LIGHT), the global leader in lighting, has unveiled a new television commercial (TVC) featuring Indian cricket legend and their brand ambassador, Rahul Dravid. The campaign celebrates the festive spirit while highlighting Signify’s core values of innovation, leadership, and dedication to bringing brighter and more sustainable lighting solutions to every home.

The campaign, which is centered around the slogan ‘Hum Raaton Mein Sooraj Ugaate Hain’, showcases how Signify’s lighting products not only brighten spaces but also enhance lives. With Rahul Dravid at the helm, the commercial aims to inspire customers to choose innovative lighting solutions that improve everyday experiences and contribute to a sustainable future.

TVC Highlights Signify’s Innovation and Leadership

The high-energy TVC, which is an integral part of Signify’s digital-first marketing strategy, features Rahul Dravid in a range of real-life scenarios, each illuminated by Signify’s state-of-the-art lighting solutions. From lighting up a bustling rooftop party to guiding a young hockey player in a stadium, to making roads brighter and safer at night, Dravid’s presence in the campaign embodies the brand’s core principles of leadership, safety, energy efficiency, and product excellence.

Signify’s TVC emphasizes the company’s commitment to creating a brighter world by enhancing people’s daily lives through innovative and sustainable lighting solutions. An exclusive anthem accompanying the TVC further elevates the campaign, adding energy and resonance to its central themes of leadership and customer-centricity.

Campaign to Air Across Digital and TV Platforms

In line with its digital-first marketing approach, the campaign will be broadcast across social media, television, and top news platforms, reaching customers throughout India. With the festive season approaching, Signify aims to inspire consumers to make informed choices by opting for lighting solutions that not only brighten their homes but also promote sustainability.

Statements from Signify Leadership and Rahul Dravid

Sumit Joshi, CEO & MD – Signify, Greater India, expressed his enthusiasm for the launch, saying:
“At Signify, we are committed to the well-being of our consumers, and with Rahul Dravid as our new ambassador, we are thrilled and confident that we will deepen the trust of millions of households. His unwavering commitment to excellence, his passion for the game, and his ability to inspire millions resonate deeply with our brand values. This TVC beautifully captures the power of light to illuminate not just spaces, but also lives and dreams across India.”

Nikhil Gupta, Head of Marketing, Strategy, Govt. Affairs & CSR – Signify, Greater India, added:
“In today’s rapidly evolving lighting industry, Signify has consistently believed in pushing the boundaries of innovation. Our partnership with Rahul reinforces our vision of creating a brighter future through cutting-edge lighting solutions. We are excited to bring this campaign ahead of the festival season in India as a celebration of the transformative power of light and how it can empower individuals and communities. Looking forward to seeing the phenomenal response from our customers as they continue to shower us with their trust, love, and appreciation.”

Rahul Dravid, former captain and coach of the Indian National Cricket Team, expressed his excitement about the partnership:
“I’m honored to be a part of the Signify family. Signify’s commitment to innovation, consumer well-being, and sustainability resonates deeply with me both on and off the field. This TVC showcases the incredible impact that light can have on our daily experiences, and I am glad to be a part of this journey contributing to Signify’s mission to illuminate the world sustainably.”

Creative Concept by Hashtag Orange

The captivating shots and creative execution of the TVC were conceptualized by Signify’s creative agency, Hashtag Orange. The film portrays Rahul Dravid as a symbol of excellence and leadership, reflecting Signify’s dedication to lighting up not just homes but also the lives of people all over India.

A Bright Future Ahead

The ‘Hum Raaton Mein Sooraj Ugaate Hain’ campaign is a testament to Signify’s ongoing commitment to innovation, leadership, and sustainability. As the festive season approaches, the campaign is set to resonate deeply with consumers across India, inspiring them to choose lighting solutions that not only illuminate spaces but also contribute to a brighter, safer, and more sustainable world.

Link to the TVC:
Watch the Video

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Key features of the Kindle Colorsoft Signature Edition:

• Colored e-ink display: Provides a more immersive reading experience.
• Long battery life: Offers up to a week of battery life on a single charge.
• Premium design: Features a sleek and modern design.

Other new Kindle models:

• Kindle: The entry-level Kindle now comes in a new Matcha color and has a non-reflective e-ink display.
• Kindle Paperwhite: The fastest Kindle Paperwhite yet, available in two variants with different storage options.
• Kindle Scribe: A digital notepad that doubles as an e-reader, complete with a stylus.

Kindle Kids and Kindle Paperwhite Kids: These special editions feature unique cover designs and parental controls.

Pricing and availability:

• Kindle: Starts at $109.99.
• Kindle Paperwhite: Starts at $159.99.
• Kindle Colorsoft Signature Edition: $279.99.
• Kindle Scribe: $399.99.

The Kindle, Kindle Paperwhite, and Kindle Colorsoft Signature Edition will be available for purchase on October 30. The Kindle Scribe will start shipping on December 4. Availability in India has not been announced yet.

Overall, Amazon’s new Kindle lineup offers something for everyone, from budget-conscious readers to those seeking a premium e-reading experience. The introduction of the colored e-ink display is a significant step forward for the Kindle series, promising a more vibrant and engaging reading experience.

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Lightweight Design and Extended Battery Life

The Galaxy Ring prioritizes comfort with a lightweight design. Starting at a mere 2.3 grams for size 5 and measuring just 7.0 mm wide, it’s built for all-day wear without feeling bulky. The ring comes in nine sizes (size 5 to 13) to ensure a perfect fit, with a sizing kit available for pre-purchase. Durability meets elegance with a distinct concave design offered in three colors: Titanium Black, Titanium Silver, and Titanium Gold.

Advanced Health Tracking Features

The Galaxy Ring goes beyond basic fitness tracking. It seamlessly integrates with Samsung Health, offering comprehensive health insights without requiring a subscription. Here’s a breakdown of its key health features:

• Advanced Sleep Analysis: Utilize AI algorithms to understand your sleep patterns and promote better sleep hygiene.
• Expanded Sleep Monitoring: Track movement, sleep latency, heart rate, and respiratory rate for a more holistic picture of your sleep quality.
• Women’s Health Tracking: Monitor menstrual cycles via overnight skin temperature with Cycle Tracking.
• Personalized Wellness Coaching: Galaxy AI generates detailed health reports, including an Energy Score that analyzes sleep, activity levels, heart rate variability, and resting heart rate to assess your overall well-being. Additionally, receive personalized wellness tips and motivational messages tailored to your health data and goals.
• Heart Health Monitoring: Stay informed about your heart health with features like Heart Rate Alert, notifying you of abnormal heart rates through the Samsung Health app. You can also perform Live Heart Rate Checks for in-depth details.

Beyond Health: Smart Features and Convenience

The Galaxy Ring doesn’t stop at health tracking. It boasts a range of smart features that enhance convenience:

• Auto Workout Detection: Automatically track walks and runs for effortless fitness monitoring.
• Inactive Alert: Receive daily reminders to stay active and avoid prolonged sitting.
• Gesture Controls: Control functions like capturing photos or dismissing alarms with simple hand gestures.
• Find My Ring: Locate your misplaced ring using your Galaxy smartphone with the Find My Ring feature.

Pricing and Availability

The Samsung Galaxy Ring retails for Rs. 38,999 and is available in three colors: Titanium Black, Titanium Silver, and Titanium Gold. You can purchase it through Samsung.com, select retail stores, Amazon.in, and Flipkart.com. Samsung offers financing options starting at Rs. 1,625 per month with 24 months No Cost EMI through leading banks, as well as financing through Samsung Finance+ and Bajaj Finance. To sweeten the deal, purchases made before October 18th, 2024, come with a free 25W travel adapter.

The Samsung Galaxy Ring offers a compelling combination of advanced health tracking features, a stylish design, and smart functionalities. While the price point might be a consideration for some, the Galaxy Ring could be an attractive option for tech-savvy users looking for a comprehensive and seamless health and wellness companion.

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Key Highlights of the New E-Class LWB

The new E-Class LWB comes with a host of advanced features that redefine the luxury sedan experience:

• Available Variants: E200, E220d, and E450 4MATIC
• MBUX Superscreen: The 3rd generation MBUX Superscreen features Zero Layer with AI capabilities, offering enhanced digital interaction and personalization through 12 display styles.
• AI-Enabled Personalization: The new MBUX 3rd generation UI includes personalized routines that automate customer tasks.
• Selfie Camera: A unique selfie camera enables in-car video calls, enhancing digital connectivity.
• Burmester® 4D Surround Sound System: Equipped with 17 speakers and 4 exciters, the system provides a powerful 730-watt audio experience.
• Unparalleled Rear-Seat Comfort: Features like seats reclining up to 36 degrees, extendable thigh support, neck pillows, and electrically operated sun blinds (controlled via MBUX) make rear-seat luxury unmatched.
• Chauffeur Package: The exclusive chauffeur package enhances the rear-seat experience, ideal for business executives.
• First-Ever Centre Airbag: The LWB E-Class includes 8 airbags, including a centre airbag, and advanced safety features such as Blind Spot Assist and the PRE-SAFE® safety system.
• Spacious Interior: A wheelbase of 3,094 mm ensures a generously proportioned passenger compartment, focusing on rear-seat comfort.

India-Specific Enhancements for the E-Class LWB

The new E-Class LWB is tailored specifically for Indian customers, with modifications that make it more suitable for local conditions:

• India-Specific Suspension: Enhanced agility control suspension ensures a smoother ride on Indian roads.
• Locally Sourced Components: The side and quarter glasses are produced locally, increasing the localization of the car’s components.
• Safety and Emission Standards: The ‘Made in India’ E-Class LWB was tested in Spain and Germany to comply with Mercedes-Benz’s internal quality standards for safety and emissions.
• Spare Wheel Placement: The spare wheel is conveniently placed below the boot floor for better practicality.

Introductory Pricing and Availability

The new E-Class LWB is available at an introductory ex-showroom price:

• E 200: INR 78.5 lakhs (deliveries begin this week)
• E 220d: INR 81.5 lakhs (deliveries start from Diwali)
• E 450 4MATIC: INR 92.5 lakhs (deliveries begin in November)

Mercedes-Benz is already collecting “Expressions of Interest” through its franchise partners for the E 450 4MATIC variant.

Record-Breaking Sales Performance in 2024

Mercedes-Benz India has achieved its best-ever sales performance for Q3 and YTD 2024, reflecting strong demand across its luxury car portfolio. The brand recorded a 21% year-on-year (YoY) growth for Q3, with 5,117 units sold. The January-September YTD sales reached a record 14,379 units, marking a 13% growth YoY.

BEV Sales Surge in India

The brand’s Battery Electric Vehicle (BEV) portfolio has witnessed an 84% growth YoY, with BEVs accounting for 6% of total sales in 2024. Mercedes-Benz has introduced six new BEVs, including the EQA 250+, facelifted EQB SUV, ‘Made in India’ EQS SUV 580, and the ultra-luxurious Mercedes-Maybach EQS SUV.

Top-End Vehicles (TEV) and Network Expansion

Mercedes-Benz’s Top-End Vehicle (TEV) segment, which includes the ultra-luxurious Mercedes-Maybach S-Class and GLS SUV, grew by 18% in 2024. The TEV segment accounts for 1 in every 4 Mercedes-Benz cars sold in India.

To support this growth, Mercedes-Benz has expanded its network, inaugurating 6 new touchpoints and revamping 11 outlets with the latest global luxury retail format. By the end of 2024, nearly 40 outlets will be transformed to enhance customer experience.

Dream Days Campaign: A Festive Offer

In celebration of the festive season, Mercedes-Benz has launched the “Dream Days” campaign, offering potential customers the chance to test drive any Mercedes-Benz car. Participants stand a chance to own the newly launched CLE Cabriolet for a year. Mercedes-Benz Financial Services is also offering attractive financing options, including zero downpayment, low-interest rates, complimentary insurance, and a 7-year loan tenure on select models.

The launch of the new LWB E-Class reaffirms Mercedes-Benz’s commitment to offering the most luxurious and technologically advanced sedans in India. With its record-breaking sales, strong demand for BEVs, and extensive network expansion, Mercedes-Benz continues to be the most desirable luxury car brand in the country.

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Agentforce empowers businesses to scale their workforces on demand by simply adding more AI agents. These digital workers can analyze data, make informed decisions, and take action on tasks such as answering customer inquiries, qualifying sales leads, and optimizing marketing campaigns. Any organization can easily create, customize, and deploy their own agents for any specific use case across different industries.

The Future of AI: Agents

Marc Benioff, Chair and CEO of Salesforce, states, “Agentforce marks the Third Wave of AI, moving beyond copilots to a new era of highly precise, low-hallucination intelligent agents that actively contribute to customer success. Unlike other platforms, Agentforce seamlessly integrates AI across every workflow, deeply embedding itself into the customer journey.”

Agentforce: A Revolutionary Platform

Unlike traditional copilots and chatbots that depend on human prompts and struggle with complex tasks, Agentforce operates autonomously. It retrieves relevant data as needed, constructs action plans for any task, and executes these plans without human intervention. Agentforce adapts to changing circumstances by using real-time data, similar to a self-driving car. It operates independently within an organization’s customized boundaries, ensuring every customer interaction is informed, meaningful, and valuable.

Human-Agent Collaboration

When necessary, Agentforce seamlessly transitions to human employees, providing a summary of the interaction, customer details, and recommendations for further action.

Industry Leaders Embrace Agentforce

Leading organizations like OpenTable, Saks, and Wiley are already benefiting from Agentforce. For instance, Agentforce helps companies like Wiley offer customers dynamic, conversational self-service. By utilizing Wiley’s knowledge base integrated into Salesforce, Agentforce can automatically resolve account access issues. It also effectively handles registration and payment problems, directing customers to the appropriate resources.

Enhanced Efficiency and Focus

With Agentforce handling routine inquiries, Wiley has witnessed a significant increase of over 40% in case resolution. This surpasses the performance of their previous chatbot, allowing human agents to concentrate on more complex and strategic cases.

The Importance of Agentforce

An estimated 41% of employee time is spent on repetitive, low-impact tasks, according to the Salesforce Trends in AI Report. Agentforce offers a solution by relieving overstretched teams, allowing them to scale capacity on demand and focus on higher-touch, higher-value, and more strategic outcomes.

The Future of Work

The future of work involves a hybrid workforce composed of humans and agents, enabling companies to remain competitive in a constantly evolving world.

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A Shocking Blow to the Terrorist Organization

New Delhi: In a shocking turn of events, a suspected cyberattack on Tuesday left thousands of Hezbollah members injured across Lebanon. The incident, which occurred around 3:30 PM local time, involved the detonation of pagers used by the terrorist group for communication.

Devastating Consequences

According to Lebanese health officials, the attack resulted in approximately 4,000 wounded individuals, with 200 in critical condition and at least 11 fatalities. The majority of those affected were Hezbollah members, highlighting the significant blow dealt to the organization.

Shockwaves Through Lebanon

The incident sent shockwaves through Lebanon, as the country grappled with the devastating consequences. The Iranian ambassador to Lebanon, Mojtaba Amani, was reportedly among those injured in the explosions. Several senior Hezbollah officials and relatives of the group’s parliamentary members were also affected.

Israeli Response

The Israeli Defense Forces (IDF) closely monitored the situation, conducting a situation assessment with their high command. While there were no immediate changes to defensive guidelines or movement restrictions, Israeli defense officials anticipated a potential retaliation from Hezbollah.

Hezbollah Investigation

In an initial statement, Hezbollah acknowledged the explosions, stating that their pagers had detonated. The group launched an investigation to determine the cause of the blasts, with various theories circulating.

Israeli Allegations

Lebanese security sources pointed fingers at Israel, alleging that the country had infiltrated the communication system of individual devices and detonated them remotely. Reports suggested that the pagers were specifically targeted, with callers enticing recipients to pick up the devices, leading to maximum casualties.

Advanced Technology

The pagers used by Hezbollah were reportedly the latest model acquired in recent months, indicating that the group had invested in advanced communication technology. Some Hezbollah officials speculated that malware might have been responsible for the explosions, causing the devices to heat up and detonate.

Significant Setback for Hezbollah

The incident marked a significant setback for Hezbollah, which has been involved in a prolonged conflict with Israel. The group’s leadership acknowledged the devastating impact of the attack, describing it as the “biggest security breach” they had faced in nearly a year.

Humanitarian Crisis

Lebanese authorities responded to the crisis by mobilizing ambulances and urging health workers to report to hospitals. The attack also sparked widespread panic among residents, with reports of explosions continuing even after the initial incidents.

Cybersecurity Concerns

The cyberattack raises serious concerns about the vulnerability of communication systems and the potential for such attacks to inflict significant harm. As the investigation into the incident continues, the full extent of the damage and the perpetrators behind the attack remain to be determined.

Escalating Tensions

The incident comes at a time when tensions between Israel and Hezbollah have been escalating. The Israeli government has been grappling with the challenge of creating a new security situation in the north, particularly following a series of rocket attacks launched by the terrorist group.

Potential for Further Escalation

While Israel has not officially claimed responsibility for the cyberattack, the incident serves as a stark reminder of the ongoing conflict between the two countries. The potential for further escalation remains a significant concern, as both sides continue to assess their options and respond to the evolving situation.

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Noida: Keeping ‘Customer Delight’ as the core of service operations, Isuzu Motors India inaugurated a new ‘Isuzu Skill Development and Experience Centre’ in Noida, today. Located at sector-10, the new facility will impart world-class comprehensive training to the service personnel including service managers, advisors, and technicians of growing ISUZU dealer partners in the North and other neighbouring regions. It features a brand experience centre with a permanent two-vehicle display in a thematic environment. The new centre adds to the existing skill development facility already operational in Chennai, since 2014. The facility was inaugurated by the top management of Isuzu Motors India including Mr. Rajesh Mittal, Managing Director and President, and Mr. Toru Kishimoto, Deputy Managing Director, in the presence of a few dealer partners and staff.

The new regional facility will offer specialised learning modules to ISUZU dealer technicians on various technical knowledge on ISUZU vehicles and service aspects, apart from skill enhancement. The modules, comprising classroom and practical sessions in live work-bays, will comprehensively cover areas from periodic maintenance to advanced levels of drivetrain management. The centre can impart training to 15-20 dealer personnel per batch, and the sessions will be handled by dedicated ISUZU service coaches.

Commenting on the occasion, Toru Kishimoto, Deputy Managing Director, Isuzu Motors India, said, “Training and Development has always been at the core of ISUZU operations. Being a leading manufacturer of commercial vehicles globally, ISUZU believes in skill development of dealer technicians as one of the key pillars of providing higher service quality and ensuring customer delight. We are committed to offering the ‘right products and services’ in India as well, and this centre will further enhance the skill and competence in the service domain.”

This facility will also serve as a base for honing the skills of the national team of technicians who would represent India at the ‘I-1Grand Prix World Technical Competition’ held biennially. Notably, Team India has reached the top 10 position amongst teams from 24 other countries, in the highly recognised ISUZU global competition.

Visit www.isuzu.in or call 1800 4199 188 (Toll-free) for more information.